Return Policy

Returns

HOLIDAY RETURN POLICY

Thank you so much for gifting with us this season! We hope everyone loves their gifts, but in the event they don't here's our policy:

Any orders placed between November 1st - December 25th will be eligible for return/exchange up until January 15th, as long as it is unworn and in its original condition. To initiate a return, please send an email to info@harperandjewels.com with your order number and item you'd like to return or exchange. We will respond with an authorization and information on where to send your item. 

Refunds (if applicable)
Once your return is received and inspected, we will process your refund/exchange.
Credit will automatically be applied to your credit card or original method of payment, within 7 days of receiving the item.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Don't hesitate to contact us with any questions!

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We appreciate your purchase and want you to love your items. If for any reason you are unhappy with your purchase, you have 10 days from the time your item was delivered to initiate the return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please send an email to info@harperandjewels.com for an authorization.


Refunds (if applicable)
Once your return is received and inspected, we will process your refund/exchange.
Credit will automatically be applied to your credit card or original method of payment, within 7 days of receiving the item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at harperandjewels@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Don't hesitate to contact us with any questions!